{"id":846,"date":"2023-09-29T09:23:59","date_gmt":"2023-09-29T09:23:59","guid":{"rendered":"https:\/\/mdm-business-services.be\/?page_id=846"},"modified":"2023-10-24T09:31:10","modified_gmt":"2023-10-24T09:31:10","slug":"notre-histoire","status":"publish","type":"page","link":"https:\/\/mdm-business-services.be\/fr\/notre-histoire\/","title":{"rendered":"Notre histoire"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"846\" class=\"elementor elementor-846\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6056399b elementor-section-content-middle elementor-reverse-mobile elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"6056399b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54c4d8ee\" data-id=\"54c4d8ee\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75dac4ba elementor-widget elementor-widget-spacer\" data-id=\"75dac4ba\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59d7ad0e\" data-id=\"59d7ad0e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6db19936 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6db19936\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Notre histoire<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-260c7ba8 elementor-widget elementor-widget-heading\" data-id=\"260c7ba8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">MDM Business & Services n'est non seulement un fournisseur de services de nettoyage sp\u00e9cialis\u00e9, entretien de tous niveaux et construction, mais un v\u00e9ritable partenaire dans votre fonctionnement au quotidien.\n<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12c43947 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"12c43947\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"elementor-element elementor-element-7716de78 elementor-widget elementor-widget-heading\" data-id=\"7716de78\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 class=\"elementor-heading-title elementor-size-default\">Passion et pers\u00e9v\u00e9rance<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-64dda5d5 elementor-widget elementor-widget-text-editor\" data-id=\"64dda5d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><strong>MDM Business &amp; Services<\/strong> a \u00e9t\u00e9 fond\u00e9e en 2007 par Melania Cojocaru, qui poss\u00e8de plus de 25 ans <\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">d\u2019exp\u00e9rience<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">\u00a0dans la branche, elle se base sur un large r\u00e9seau de collaborateurs exp\u00e9riment\u00e9s.\u00a0<\/span><\/p><p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Cette exp\u00e9rience<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none white-space-prewrap\">\u00a0<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">lui permet de vous assurer, outre le nettoyage sp\u00e9cialis\u00e9, la\u00a0<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">maintenance<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">\u00a0de locaux semi-industriels ou administratifs, de bureaux, d\u2019\u00e9coles, de centres commerciaux et diff\u00e9rentes solutions dans le domaine de la construction.<\/span><\/p><p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">La passion de Melania est transf\u00e9r\u00e9e \u00e0 tous les collaborateurs par son enthousiasme et sa connaissance approfondie des diff\u00e9rents aspects dans le domaine du nettoyage et de l\u2019entretien.\u00a0<\/span><\/p><p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">La s\u00e9lection des collaborateurs nous permet de vous offrir une\u00a0<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">palette \u00e9tendue de services et de travaux.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1009d57b elementor-section-content-middle elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"1009d57b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-488cece7\" data-id=\"488cece7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-583a8067 elementor-widget elementor-widget-heading\" data-id=\"583a8067\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Notre mission<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3428a66 elementor-widget elementor-widget-text-editor\" data-id=\"3428a66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Notre mission est claire : nous sommes d\u00e9termin\u00e9s \u00e0 fournir des services de nettoyage, d&rsquo;entretien et de construction de la plus haute qualit\u00e9, en utilisant des m\u00e9thodes modernes, des \u00e9quipements de pointe et des produits respectueux de l&rsquo;environnement.<\/p><div>\u00a0<\/div><div>Notre engagement est de vous offrir une solution de propret\u00e9 compl\u00e8te et efficace, en veillant \u00e0 cr\u00e9er des environnements sains, agr\u00e9ables et accueillants pour vous, vos collaborateurs et vos visiteurs.<\/div><div>\u00a0<\/div><div>En choisissant nos services de nettoyage, \u00a0d&rsquo;entretien et de construction, \u00a0vous choisissez une \u00e9quipe d\u00e9vou\u00e9e qui s&rsquo;efforce de cr\u00e9er un environnement propre, hygi\u00e9nique et accueillant, o\u00f9 vous pourrez vous concentrer sur ce qui compte vraiment pour vous, en toute tranquillit\u00e9 d&rsquo;esprit.<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c682a0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c682a0b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51e7eac3\" data-id=\"51e7eac3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b2fea6f elementor-widget elementor-widget-heading\" data-id=\"2b2fea6f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les 5 piliers que nous respectons<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70e61a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70e61a4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08e02a2\" data-id=\"08e02a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b4d3247 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b4d3247\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a1d4a6d\" data-id=\"a1d4a6d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8512e4 elementor-widget elementor-widget-text-editor\" data-id=\"a8512e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><span style=\"caret-color: #e4058b; color: #e4058b; font-size: 22px; font-weight: 600; text-transform: capitalize;\">1: Supervision<\/span><br \/><\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Pr\u00e9sence p\u00e9riodique sur chantier, contr\u00f4les al\u00e9atoires et inopin\u00e9s des ex\u00e9cutants, coaching des collaborateurs sont la base du travail de nos inspecteurs. <\/span><\/p><p>\u00a0<\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">A ces t\u00e2ches s\u2019ajoutent le rapportage en interne et la mise en place des actions correctives destin\u00e9es \u00e0 am\u00e9liorer la qualit\u00e9 du travail.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6b584a3\" data-id=\"6b584a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a5aa42 elementor-widget elementor-widget-text-editor\" data-id=\"4a5aa42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><span style=\"caret-color: #e4058b; color: #e4058b; font-size: 22px; font-weight: 600; text-transform: capitalize;\">2: Contr\u00f4le De Qualit\u00e9<\/span><br \/><\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Les contr\u00f4les des inspecteurs s\u2019exercent \u00e0 diff\u00e9rents niveaux : contr\u00f4le du travail des ex\u00e9cutants mais aussi de l\u2019utilisation des produits et de la fa\u00e7on dont le travail est organis\u00e9.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">L\u2019inspecteur, tel un coach, prend imm\u00e9diatement les mesures correctives en pr\u00e9sence du personnel nettoyant et veille \u00e0 la bonne ex\u00e9cution de celles-ci. <\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Cette mani\u00e8re de travailler nous permet, de fa\u00e7on efficace, d\u2019am\u00e9liorer la qualit\u00e9 de notre personnel, tendant ainsi \u00e0 une am\u00e9lioration continue de la qualit\u00e9 globale du travail.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1f7ee12\" data-id=\"1f7ee12\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98e3131 elementor-widget elementor-widget-text-editor\" data-id=\"98e3131\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><span style=\"caret-color: #e4058b; color: #e4058b; font-size: 22px; font-weight: 600; text-transform: capitalize;\">3: Communication<\/span><br \/><\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Le dialogue continu avec nos clients est notre leitmotiv et participe aussi \u00e0 l\u2019am\u00e9lioration de la qualit\u00e9 du travail. <\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Les t\u00e2ches quotidiennes \u00e0 ex\u00e9cuter sont consign\u00e9es par nos clients dans un Cahier des T\u00e2ches, vis\u00e9es par le client apr\u00e8s ex\u00e9cution et v\u00e9rifi\u00e9es fr\u00e9quemment par nos inspecteurs. <\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Des r\u00e9unions de travail avec le client sont planifi\u00e9es r\u00e9guli\u00e8rement afin de d\u2019\u00e9valuer le niveau de qualit\u00e9 du travail et de satisfaction globale du client.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9cbf645 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9cbf645\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e7215ad\" data-id=\"e7215ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-489eb4e elementor-widget elementor-widget-text-editor\" data-id=\"489eb4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"caret-color: #e4058b; color: #e4058b; font-size: 22px; font-weight: 600; text-transform: capitalize; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: var( --e-global-typography-text-font-style ); letter-spacing: var( --e-global-typography-text-letter-spacing ); word-spacing: var( --e-global-typography-text-word-spacing ); text-decoration: var( --e-global-typography-text-text-decoration ); background-color: var( --e-global-color-c696dce );\">4: Traitement Des Plaintes<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); letter-spacing: var( --e-global-typography-text-letter-spacing ); text-transform: var( --e-global-typography-text-text-transform ); word-spacing: var( --e-global-typography-text-word-spacing ); text-decoration: var( --e-global-typography-text-text-decoration ); background-color: var( --e-global-color-c696dce );\">Malgr\u00e9 tout le soin apport\u00e9 \u00e0 la qualit\u00e9 de notre travail, le facteur humain joue un r\u00f4le pr\u00e9pond\u00e9rant et des erreurs dans l\u2019ex\u00e9cution des t\u00e2ches peuvent se produire.<\/span><\/p><p>Lorsque des plaintes surgissent, <strong>MDM Business &amp; Services<\/strong> met en place une structure et des proc\u00e9dures afin qu\u2019elles soient trait\u00e9es dans les plus courts d\u00e9lais et de la fa\u00e7on la plus efficace possible.<\/p><p>La r\u00e9activit\u00e9 de <strong>MDM Business &amp; Services<\/strong> \u00a0face au traitement des plaintes est une mesure de qualit\u00e9 essentielle \u00e0 nos yeux.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1617e32\" data-id=\"1617e32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ea4b50 elementor-widget elementor-widget-text-editor\" data-id=\"8ea4b50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><span style=\"caret-color: #e4058b; color: #e4058b; font-size: 22px; font-weight: 600; text-transform: capitalize;\">5: Rapport De Qualit\u00e9<\/span><br \/><\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Ce rapport mensuel reprend l\u2019ensemble des donn\u00e9es statistiques quant \u00e0 la ponctualit\u00e9 du personnel de nettoyage, le temps mis \u00e0 l\u2019ex\u00e9cution des t\u00e2ches, la qualit\u00e9 du travail r\u00e9alis\u00e9, le nombre d\u2019employ\u00e9s ainsi que le nombre de plaintes et les mesures correctives.\u00a0<\/span><\/p><p><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Il est pr\u00e9sent\u00e9 au client \u00e0 chaque r\u00e9union de coordination et ses remarques \u00e9ventuelles y sont consign\u00e9es.<\/span>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-519d978e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"519d978e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6aa71a43\" data-id=\"6aa71a43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d231f9 elementor-widget elementor-widget-heading\" data-id=\"9d231f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos  Clients<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31c52c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31c52c9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b2ee54\" data-id=\"5b2ee54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d55044a elementor-widget elementor-widget-gallery\" data-id=\"d55044a\" data-element_type=\"widget\" data-settings=\"{&quot;lazyload&quot;:&quot;yes&quot;,&quot;gallery_layout&quot;:&quot;grid&quot;,&quot;columns&quot;:4,&quot;columns_tablet&quot;:2,&quot;columns_mobile&quot;:1,&quot;gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;aspect_ratio&quot;:&quot;3:2&quot;,&quot;overlay_background&quot;:&quot;yes&quot;,&quot;content_hover_animation&quot;:&quot;fade-in&quot;}\" data-widget_type=\"gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor-pro - v3.16.0 - 20-09-2023 *\/\n.elementor-gallery__container{min-height:1px}.elementor-gallery-item{position:relative;overflow:hidden;display:block;text-decoration:none;border:solid var(--image-border-width) var(--image-border-color);border-radius:var(--image-border-radius)}.elementor-gallery-item__content,.elementor-gallery-item__overlay{height:100%;width:100%;position:absolute;top:0;left:0}.elementor-gallery-item__overlay{mix-blend-mode:var(--overlay-mix-blend-mode);transition-duration:var(--overlay-transition-duration);transition-property:mix-blend-mode,transform,opacity,background-color}.elementor-gallery-item__image.e-gallery-image{transition-duration:var(--image-transition-duration);transition-property:filter,transform}.elementor-gallery-item__content{display:flex;flex-direction:column;justify-content:var(--content-justify-content,center);align-items:center;text-align:var(--content-text-align);padding:var(--content-padding)}.elementor-gallery-item__content>div{transition-duration:var(--content-transition-duration)}.elementor-gallery-item__content.elementor-gallery--sequenced-animation>div:nth-child(2){transition-delay:calc(var(--content-transition-delay) \/ 3)}.elementor-gallery-item__content.elementor-gallery--sequenced-animation>div:nth-child(3){transition-delay:calc(var(--content-transition-delay) \/ 3 * 2)}.elementor-gallery-item__content.elementor-gallery--sequenced-animation>div:nth-child(4){transition-delay:calc(var(--content-transition-delay) \/ 3 * 3)}.elementor-gallery-item__description{color:var(--description-text-color,#fff);width:100%}.elementor-gallery-item__title{color:var(--title-text-color,#fff);font-weight:700;width:100%}.elementor-gallery__titles-container{display:flex;flex-wrap:wrap;justify-content:var(--titles-container-justify-content,center);margin-bottom:20px}.elementor-gallery__titles-container:not(.e--pointer-framed) .elementor-item:after,.elementor-gallery__titles-container:not(.e--pointer-framed) .elementor-item:before{background-color:var(--galleries-pointer-bg-color-hover)}.elementor-gallery__titles-container:not(.e--pointer-framed) .elementor-item.elementor-item-active:after,.elementor-gallery__titles-container:not(.e--pointer-framed) .elementor-item.elementor-item-active:before{background-color:var(--galleries-pointer-bg-color-active)}.elementor-gallery__titles-container.e--pointer-framed .elementor-item:before{border-color:var(--galleries-pointer-bg-color-hover);border-width:var(--galleries-pointer-border-width)}.elementor-gallery__titles-container.e--pointer-framed .elementor-item:after{border-color:var(--galleries-pointer-bg-color-hover)}.elementor-gallery__titles-container.e--pointer-framed .elementor-item.elementor-item-active:after,.elementor-gallery__titles-container.e--pointer-framed .elementor-item.elementor-item-active:before{border-color:var(--galleries-pointer-bg-color-active)}.elementor-gallery__titles-container.e--pointer-framed.e--animation-draw .elementor-item:before{border-left-width:var(--galleries-pointer-border-width);border-bottom-width:var(--galleries-pointer-border-width);border-right-width:0;border-top-width:0}.elementor-gallery__titles-container.e--pointer-framed.e--animation-draw .elementor-item:after{border-left-width:0;border-bottom-width:0;border-right-width:var(--galleries-pointer-border-width);border-top-width:var(--galleries-pointer-border-width)}.elementor-gallery__titles-container.e--pointer-framed.e--animation-corners .elementor-item:before{border-left-width:var(--galleries-pointer-border-width);border-bottom-width:0;border-right-width:0;border-top-width:var(--galleries-pointer-border-width)}.elementor-gallery__titles-container.e--pointer-framed.e--animation-corners .elementor-item:after{border-left-width:0;border-bottom-width:var(--galleries-pointer-border-width);border-right-width:var(--galleries-pointer-border-width);border-top-width:0}.elementor-gallery__titles-container .e--pointer-double-line .elementor-item:after,.elementor-gallery__titles-container .e--pointer-double-line .elementor-item:before,.elementor-gallery__titles-container .e--pointer-overline .elementor-item:before,.elementor-gallery__titles-container .e--pointer-underline .elementor-item:after{height:var(--galleries-pointer-border-width)}.elementor-gallery-title{--space-between:10px;cursor:pointer;color:#6d7882;font-weight:500;position:relative;padding:7px 14px;transition:all .3s}.elementor-gallery-title--active{color:#495157}.elementor-gallery-title:not(:last-child){margin-right:var(--space-between)}.elementor-gallery-item__title+.elementor-gallery-item__description{margin-top:var(--description-margin-top)}.e-gallery-item.elementor-gallery-item{transition-property:all}.e-gallery-item.elementor-animated-content .elementor-animated-item--enter-from-bottom,.e-gallery-item.elementor-animated-content .elementor-animated-item--enter-from-left,.e-gallery-item.elementor-animated-content .elementor-animated-item--enter-from-right,.e-gallery-item.elementor-animated-content .elementor-animated-item--enter-from-top,.e-gallery-item:focus .elementor-gallery__item-overlay-bg,.e-gallery-item:focus .elementor-gallery__item-overlay-content,.e-gallery-item:focus .elementor-gallery__item-overlay-content__description,.e-gallery-item:focus .elementor-gallery__item-overlay-content__title,.e-gallery-item:hover .elementor-gallery__item-overlay-bg,.e-gallery-item:hover .elementor-gallery__item-overlay-content,.e-gallery-item:hover .elementor-gallery__item-overlay-content__description,.e-gallery-item:hover .elementor-gallery__item-overlay-content__title{opacity:1}a.elementor-item.elementor-gallery-title{color:var(--galleries-title-color-normal)}a.elementor-item.elementor-gallery-title.elementor-item-active,a.elementor-item.elementor-gallery-title.highlighted,a.elementor-item.elementor-gallery-title:focus,a.elementor-item.elementor-gallery-title:hover{color:var(--galleries-title-color-hover)}a.elementor-item.elementor-gallery-title.elementor-item-active{color:var(--gallery-title-color-active)}.e-con-inner>.elementor-widget-gallery,.e-con>.elementor-widget-gallery{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-gallery__container\">\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/4-1-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/14-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/13-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/12-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/10-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/9-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/8-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/7-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/6-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/5-1-300x300.png\" data-width=\"300\" data-height=\"300\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/9-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/10-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/11-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/12-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/13-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/mdm-business-services.be\/wp-content\/uploads\/14-1-300x150.png\" data-width=\"300\" data-height=\"150\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Notre histoire MDM Business &#038; Services n&rsquo;est non seulement un fournisseur de services de nettoyage sp\u00e9cialis\u00e9, entretien de tous niveaux et construction, mais un v\u00e9ritable partenaire dans votre fonctionnement au quotidien. Passion et pers\u00e9v\u00e9rance MDM Business &amp; Services a \u00e9t\u00e9 fond\u00e9e en 2007 par Melania Cojocaru, qui poss\u00e8de plus de 25 ans d\u2019exp\u00e9rience\u00a0dans la branche, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":850,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-846","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/pages\/846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/comments?post=846"}],"version-history":[{"count":98,"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/pages\/846\/revisions"}],"predecessor-version":[{"id":1730,"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/pages\/846\/revisions\/1730"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/media\/850"}],"wp:attachment":[{"href":"https:\/\/mdm-business-services.be\/fr\/wp-json\/wp\/v2\/media?parent=846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}